I would definitely get someone to help you with ear candling! I learned this lesson the hard way...had some hot wax drip back into my ear and got a nasty burn and really plugged up...scared the bejeezus out of me!!! I had to go to the doctor to get my ear irrigated...fortunately no permanent damage was done. I've had it done by someone else with no problem...but it can be dangerous if you try to do it yourself or if the person helping you doesn't know what they're doing!
*BTW...my doc told me that good ol' hydrogen peroxide was good for cleaning out the ears...just pour in a capful and let it fizz away all the gunk! I don't know if this would help in your situation, but it wouldn't hurt to give it a try!