I understand. A lot of people also think that her attitude is the result of the infestation.
But really this is not going anywhere and she just sucks the energy out of this forum.
I think that her personality is reflected in the way she deals with this now.
She is very demanding and also not very independent. Like a child somehow. She needs some tough love and needs to change her attitude. I don't think she will get out of this if everybody "understands" her childish behavior.