When I wrote about my troubles with Dom 14 months ago I didn't think that anyone is interested or that there are so many replies to my post as I have not been here for many months. So apologies to those who messaged me and didn't get a reply.
After months of increasingly urgent formulated emails to Dom and increasingly evasive and haughty replies from Dom (at least I got replies!) I did file a complaint with the Bureau of Consumer Affairs in South Australia and with their help and support I finally got my 60$ back for goods not delivered, but only after months more of waiting and only in monthly installments of 20$.
Contrary to the opinion of a few apologists and enablers here I think regardless of the personal circumstances of Dom customers who sent money have the right to receiving their goods or return of their money in the shortest possible time. Otherwise don't do business and/or don't accept money. Simple as that.
I urge people who got burned by Dom to file a complaint with
I am sure without their help I would still be waiting for my money. And the idea about some sort of class action complaint is not as helpful in my opinion as individual complaints. If the agency gets swamped with complaints, if Dom gets swamped with Agency lean-ons maybe this will change Dom's scurrilous behavior.