You are correct cuzjay. If you ordered from my website and needed to speak to anyone, you would speak to me directly, not some customer service rep who can barely speak English.
But I haven't added Praziquantel to our website yet. For now I've just got Albendazole, Mebendazole, and Niclosamide available. As soon as I add the Praziquantel I'll let you guys know.