Ok I tried calling him and no answer, not even a voice mail. I searched "Saul Pressman" at CZ and it seems another member was wating on their machine for almost a year. That was in January. An update would be nice :)
Based on Saul's total lack of response to at least three people on repeated occasions, it doesn't look like he intends to honor anyone's warranty. Does anyone know how to take legal recourse here? I'm in America, Plasmafire intl is in BC.