I have had 2 nutriteam 1 gallon water distillers for 2 years now. They are both awesome and have never broken. I even take mine apart and clean the coils. They are sold by nutriteam.com. They even sell the replacement parts for them if you need them. When I bought my second distiller from them, it arrived and the lid did not seal properly. I think the rubber seal was not properly fitting. I called them and spoke to them. They shipped me a new one that same day and I returned the one that didn't work. They were very nice to deal with on the phone. When I bought mine, they were around $109. I think they are around $130 or so now. I would highly recommend them. I have no connection to nutriteam.